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Richard was very friendly to deal with and super organised, made travelling to Europe with our one year old feel like a breeze.
Thank you very much for your greetings and indeed my trip went well. I thoroughly enjoyed it, the music in Lucerne was brilliant and I had the company of my sister there too. Bayreuth for the marathon Wagner Ring cycle etc. was tradition all the way, a stay with friends near Munich airport (at Freising) was heartwarming, and a gathering with relatives in Norway was icing on the cake.
The Etihad experience was everything I expected. I was almost tempted to bid for an update from Business to First Class but decided that $1400 (NZ) and up extra per sector – minimum – was not worth doing. They sent a couple of Emails but I did not weaken! The chauffeur service worked well. Etihad rang the hotel the day before leaving, and arrived on time.
The only hitch during the Abu Dhabi stay, destination London, was that it was so hot at the airport they had to delay boarding for an hour while they cooled the cabins down, not surprising – my taxi driver told me on the way to the airport that the temperature outside was 52 degrees!
Generally, the Etihad cabin service was spot-on. Clearly the service is appreciated by the Aussies since the flight Abu Dhabi had lots of them on board. Even first class was full. Personally I found the long corridors at airports very draining for me and I think I might call for wheel chairs in future. Guess I am old enough for that, yet I could manage walking long distances elsewhere when not under the stress of an airport. So you may hear from me next year as my sister is already talking about another Lucerne orchestral festival next August.
Many, many thanks for all that you did to make our trip a most memorable one….the breakaway was awesome and most memorable and time with family in France was so very special. Also Kirstys mum kept in good health whist we were away and required no immediate change of plans and frantic trip back to Auckland. It was just brilliant I will certainly highly recommend your services. Lufthansa premium economy is highly recommended and the service very German and very efficient. Better than AirNZ despite my Gold Elite status. Please use our reference above if required.
Thanks so very much
Mark and Kirsty
Richard organised my families travel on Emirates to Europe this winter with speed , great communication and considerable saving to me . I would not hesitate in recommending dealing with Richard for your European adventure.