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Jennie Ready - Travel Professional
I love my job (to be honest it doesn’t even feel like a “job”) and aim to help people, wherever and whatever their plans are, to have the best holiday experience possible.I absolutely love to travel and have so far been to:- Singapore (which I absolutely loved!), Toronto, Niagra Falls, Bahamas, Dubai, Norway, Australia (Sydney, Melbourne, Tasmania and Gold Coast), Fiji, New Caledonia, Los Angeles, Disneyland and also the South Island of NZ (which is beautiful). Although there are still many more destinations on my “To Do” list! I have also cruised and for those who haven’t tried it, I definitely recommend giving it a go! Coming originally from the UK, I was lucky to travel a lot when I was younger around Europe. I have been back to the UK several times over the years and also worked there selling European packages. Testimonials:Hi Jennie We had a great time thanks so much for organising it all for us, everything was great. Glad we did the private transfer as getting on the bus would have been a pain the taxi drivers were very friendly and took great care on the roads. The Shangri-La was great too quite big and very busy but we still managed to get some space by the pool and for the most part the service at meal times was good. The rooms were lovely and pretty clean. I think next time we would probably try a different resort maybe somewhere not quite so big as the crowds did get on my nerves at times but it was great, very relaxing I managed to read 5 books in 7 days so that was an achievement….. Thanks again I would definitely use Fine Travel in the future everything went off without a hitch and the service you gave us was brilliant. Regards Elaine ---------------------------------------------------------------- Hello Jennie, back to reality and I have been meaning to e mail you and say we had a great trip and there were no hitches. We enjoyed the break in Hong Kong on the way home and Cathay were very generous with our overweight bags on the way home. The day trip to China was interesting and the Tour Guide very good; they emphasised the opening up of the country to tourists and we didn't feel intimidated or unwelcome. I must say the 8 hr stopover was great and told another couple about it and they are getting on and can't handle the big stopovers. The Hotel was great as it connected to an outlet shopping centre so we were pleasantly surprised. Our family's home is getting smaller and we will stay at a B & B next time. We stayed at one previously and I think we paid 32 pounds a day. It was a lovely Christmas and will try and get over in their summer. Once again thank you for your service it was excellent and not sure when we will travel over again; although our plans are 2010 if we have another windfall it will be sooner. All the best for 2008 Kind regards Judy and Bruce ---------------------------------------------------------------- Hi Jennie thank you for your interest and support helping us to have a wonderful honeymoon. the cook islands part of our trip was more than we could have expected. our accommodation and resorts was very good , we were even given a free upgrade in Aitutaki. ( only negative was the weather , it was windy so water sports and snorking was curtailed, one thing no one has any control over). If you are in touch with resorts thank them again from use both for a lovely holiday, it has given us many happy memories. thank you again for all your help , and hopefully we will be able to arrange more holidays with you in the future. (we would definitely return to the cook islands again). yours sincerely Graham and Martina ---------------------------------------------------------------- Hi Jennie, I would like to thank you for all the arrangements you made for our trip to Cairns etc. We have had a lovely holiday, though would you believe they had a heat wave while we were over there!!!!! We really enjoyed Cairns; both the Reef trip and the Karunda trip were most enjoyable. We loved staying at the Mantra on the Esplanade (the perfect spot really). The décor was a little tired (holes in the duvet fabric and couch fabric however very clean (they don’t provide a room service during a stay up to 7 days – fine by us) but we loved the balcony overlooking the pier and esplanade area. On our last night, there was a street parade on the esplanade for the opening of the Arts Festival so we were able to have a meal and wine on our balcony, and watch it, and then were in prime position for the fireworks that followed. We found the staff at the Mantra really helpful whenever we wanted any information. So thanks once again for everything Best Wishes. Kay ---------------------------------------------------------------- Hi Jennie We had a great break away and everything went well thank you. The Fiji Beach Resort was lovely and had great facilities. The service was overall good, though the housekeeping was a little inconsistent (minor things, not enough to cause any problems). It was wonderful to stay on the beachfront. Fortunately we had a ground floor unit, with the beach a hop skip'n'jump from the front door. Also, the unit was far enough away from the restaurants and pools so there was no noise etc from activities in those areas. It can be a bit of a hike from some the far units to the restaurants and reception, but guests can ask for a buggy pick up. It was great to have a kitchenette in the unit which was well equipped, including a decent size fridge and coffee machine. There was also a hooded BBQ on the terrace. The beach wasn't 'littered' with loungers and people as there were loungers and umbrellas around the pools, as well as being dotted along the beachfront in front of the units. Hammocks swinging in the trees was a great idea too. There were activities at the resort each day for guests who wished to participate, as well as various water sports. The free 'Bula Bus' that did the circuit of the resorts and Port Denarau was great. Being handy to the Port was great for boat transfers to nearby islands and the many day trips on offer. For anyone going to the resort I would recommend:
All in all, a great mid-winter break in the warm sunshine. Thank you. Regards, Paula ---------------------------------------------------------------- Hi Jennie The Pacific Sun cruise was great thanks. Food was excellent and so was the service. In fact the only complaint was the fact that we had to purchase our lanyards (which were AU$8) to hang our cruise cards and key on. Thought this was a rip off and they should have been free. Our port of calls changed – Ouvea as you know was out of bounds due to unrest but we also could not go to the Isle of Pines (I was very disappointed about this) as the commander on the island would not let the ship dock due to swine flu. We went to Lifou instead which was very pretty. We would do it again – I personally would like to do a bigger ship and to travel in summer time. Might have to wait though as I plan to go back to UK next year. Just a thought do you ever get deals on cheap flights???? Thanks again for all of your help. Regards, June ---------------------------------------------------------------- Hi Jennie, I have been meaning to email you sorry. We had an awesome time, didn’t want to leave. I loved Phuket it was awesome, weather was fantastic the whole time we were there. The resort was very good, rooms weren’t the flashest but we were hardly in there!! only to sleep, we were out busy doing things all the time so it didn’t bother us. My brother changed rooms, only because they had my niece and we were right by the road so a bit loud by the main road for her. The pools and entertainment were great tho, no English tourists tho mainly Dutch, Swiss etc. We went to most of the islands like Phi phi, monkey bay etc on a boat trip and that was awesome, mainly relaxed on the beaches and at the resort alot. We went to Fantasia one night and really enjoyed that. The Thai people are so beautiful, lovely race of people. None of us wanted to leave and will be going back in the near future that’s for sure!! Thanks again for all your help in making it a great holiday for us all. Regards, Estelle ---------------------------------------------------------------- Hi Jennie. We've been home just over a fortnight now but had a great vacation. After 4 days by ourselves in Vancouver doing the local sights, our son and his wife joined us for 9 days at Whistler for a mountain biking experience. What a great place Whistler is. We organised our own accomodation right in the middle of the village so were right amongst the action and it was a fun packed week. From there it was back to Vancouver, sent the kids home, and we joined the cruise. Not having done a cruise before it was a new experience but the only way to see the Inside Passage of Alaska. Unfortunately it rained a lot although didn't really stop us doing anything. Only up there were we aware its rain forest country and they get an incredible amount of rain!!!! Although we didn't prepurchase land excursions with Princess every stop had a multitude of tour operators close by which did the same excursions but at a lesser price than prebooking so was a better way to go.... for us!! We really enjoyed the Alaskan experience with day stops in Ketchikan, Juneau and Skagway but the cruise up Glacier Bay and College Fijord were highlights. The land part of the tour was a great way to experience the Alaskan scenery and to realise its a lot like NZ (at that time of year- Autumn) and it was dry!!!! 2 days in Fairbanks was long enough to do the sightseeing, including a must visit to North Pole and Santas house. From there flew to Anchorage for another 2 days as didn't get to see it on the way through with the tour. We really loved it as it was a clean, friendly place and a lot to see and do. We hired bikes and spent a bit of time on the bike trails around the city. We saw a bit of wildlife on our travels with closeups of Moose, lynx, reindeer, beaver and racoons. We didn't see any bears although others on the tours did. Next flew to Seattle where we did the Boeing Factory tour, really worthwhile, and the usual city highlights etc before back to Vancouver and home. Total 5 weeks away from NZ but we packed a lot into the time. The ship was completely full as a lot of Americans were last minute travellers due to some very cheap deals for them. Overall we were really impressed with Alaska and really pleased we did it the way we did. On our return, speaking to biking friends there is definitely an interest and demand in people getting to Whistler in the Canadian summer as its one of the homes of Mountain Biking and an awesome experience. Do you market Vancouver that way?? There were dozens of kiwis up there. We're already planning to go back to Whistler same time next year. Regards. Joc and Paul ---------------------------------------------------------------- Hi there Jennie just to report that we had a fantastic week in Rarotonga, very pleased we didn't head for Samoa after seeing what those poor souls have been going through. The Edgewater garden villa was spacious and cool. Kids loved the pool and lagoon, we had great weather and the food was lovely. Would highly recommend it as a family holiday spot. Of course, it wasn't nearly long enough!!! Thanks for doing all the organising, just grand. Cheers, Karen ---------------------------------------------------------------- Hello Jennie Happy new year. Hey I just wanted to say thanks for your help in organising my recent trip to the UK over December. Im glad I took your advice and travelled on Emirates, esp the A380 aircraft. Also the seats you chose for me were great. All these factors really did make the long haul trip less of an ordeal. Best Regards, Chance. ---------------------------------------------------------------- Hi Jenny and a happy 2010 to you. Our break and the stay at Pacific Resort was absolutely amazing. The beach front suites were just perfect for that completely relaxing holiday experience. The staff were wonderful; the wedding was wonderful and as Bob says it would have to be the first time in his life that he could say he knew the meaning of relaxing. To be so reachable ands yet so unreachable was an experience I have never had before. We hired a little red convertible and saw the island from every which way; went to the markets; kayaked; swam; ate the most amazing breakfasts went to a church service at the Catholic Church in town and just laxed out Your part in our holiday was amazing to. You did a great job Jenny Ready and we thank you for that. Loved the flight over in the 777. Crew couldn’t have done more. The flight back in the Airbus had a different sort of crew. Younger and not so client focused. Friends of ours explained the difference between a long haul crew and a shorter flight contract crew. Thank you so much. Enjoy your time over there in July. You will love it. Regards Bev and Bob Hi Jennie Tickets just arrived - thank you so much. We are really excited!! You have provided amazing service - we will definitly use you again and recommend you to our friends. We approached a few travel agents here in Taupo and got no where near the service we expected. So we are very impressed with your company and really looking forward to our holiday. Thanks again Kind regards Tracey & Garth Hi Jennie Thanks for your email. it was great. The bookings were all brilliant and the Fiji Sofitel was perfect for our kids. The pool is magnificent and the food was good. We moved around some of the other hotels and tried their breakfasts and dinners and it was all very enjoyable. Thanks again for your help. we would definitely stay there again. Do you know if they have adjoining rooms at all? Sandra Hi Jennie Thanks for your email! I had intended to email you but it completely slipped my mind, so thanks for the reminder! We had a FANTASTIC time in Raro - thank you very much for organising everything. It was so simple and easy!! The Sunset was SUPERB!! Here are a few pics from our trip just to show you what paradise we went to - I didn't want to leave!! :) Hi Jennie The Shangri-la Fijian was great with George. Definitely a good option with children. Also great that there are several restaurants. Will definitely get in touch with you next time we're planning a trip. Cheers Lucy Hi Jennie Just got back from Rarotonga and had a fantastic time. Thanks heaps for all your efforts - the bookings went very smoothly and both resorts were great. We are keen to go back next year. Cheers Raewyn Hi Jennie, Just want to let you know that the cruise was excellent, my kids will remember that experience for the rest of their life. They had a ball when we were there. Thank you so much Jennie. Kind regards Hany Hi Jennie Sorry you have been on my list to get in touch with - I want to be back it Fiji! We had a wonderful time, the Shangri-La was wonderful and would highly recommend it but would definitely do a no kids resort next time! Thanks for all your help, I haven’t used a travel agent in years but that is all going to change now. Have a great weekend. Regards Diane Hi Jennie Thanks for your email. Yes, we are home. We had a great trip. All our flights went well. All the prebooked seats were good. We did a cheapy one week package to Paphos, Cyprus and really enjoyed it. We loved Kuala Lumpur - we'll definitely be returning there. If there are any specifics about our trip you'd like to know (hotels etc) please do not hesitate to email, we're happy to pass on any and all observations. Because of our business we go away on holiday at the same time every year, we look forward to dealing with you again in the future. Thank you for all your help. Kind regards John and Katherine Hi Jennie Well we are back home again after having spent a most memorable and enjoyable 9 weeks away. Thank you so much for all the work you did in ensuring that our holiday went smoothly. We have seen some wonderful sights, met some wonderful people, experienced some fantastic things and all in all the memories will live with us for a very long time. I just wish that I could win Lotto so that this could be a more regular occurance. Friends have asked whether I would go again and my response has been ‘in a heartbeat’. Singapore was hot hot hot and for the most part we did enjoy it there. The one place I would never want to go to again though is Sentosa Island, I found that to be rather tacky and there were just so many people there!. The sound and light show there was fantastic though. It is essential that you look at the ‘big picture’ though. Met a wonderful local woman on our last day in Singapore and if we went back again we would feel so much more confident about meeting the locals and doing things the way they do. Once again, thank you so much for all your assistance, it made our holiday so much easier. Kind regards Dorothy Dear Paul I would like to thank one of your employee for help we received from her. We have received an extraordinary help and service from your company during our visit to New Zealand. The help we received from Jennie Ready during the Christchurch quake was exemplary. Not only did she phone my son in order to warn him about the forthcoming news, she promptly arranged alternative flights for us after the quake and also helped to organize/ reschedule the flights of other members of the APT tour. This was all during the time when airline phones were overburdened with customers calls. Overall the service we received was 1st class and I feel you need to know what a fantastic travel agent you have in Jennie. Thank you so much. Yours sincerely Jo |
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