Fine Travel is a leading independent, boutique travel agency serving the needs of both travel and leisure clients who appreciate excellent service and having a long-term relationship with a knowledgeable and exceptionally helpful Travel Consultant. Our relationships with our clients set us apart in a world where most everything can be found and booked on the internet. Our clients choose Fine Travel because of the standard of personalized service.
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Help to Grow or Sustain Your Business
Fine Travel is made up of a team of travel consultants who value leveraging the Fine Travel brand and the support provided to help grow or sustain their travel business. Unlike a company who provides brokers just operational support and where the Broker is expected to acquire their own clients, Fine Travel provides operational, marketing and sales support to identify, nurture, win and retain clients.
The systems and processes we have developed are available to our Fine Travel Consultants. Think of this more like a franchise opportunity where there are standards and simple ways of conducting business, supported by leading edge technology.
If you are just starting out, running your own small travel broker business or have a large broker business but need new clients from time to time, then Fine Travel may be the right company for you to partner with.
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Competitive Commission Plan
Often smaller broker businesses do not have access to the higher commission structures and benefits. By working with Fine Travel, you will have access to competitive commission plans, often not available to brokers achieving low volume sales. We value the quality of the service to our clients and by working together we can benefit through the aggregate volume. -
Fine Travel Values
People succeed in business when they enjoy the work and respect the people they work with. At Fine Travel we believe teamwork only happens when there is respect, open communications, collaboration, recognition and a desire to continually improve. Clients are at the heart of our business and our Fine Travel Consultants strive to deliver a level of service that is valued and appreciated by our clients.
It is not always plain sailing in the Travel business and our 11 year record attests to the fact that we work as a team through the good times and the challenging times. We are committed to continuing to build and support the most client-focused, motivated and successful team in the business.
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Training and Education
On-going training and development is critical to our Fine Travel Consultants being able to provide the high level of personalized service our clients’ value. Remaining current with travel trends and offerings requires attendance at supplier events but there is nothing like experiencing the adventures first hand. Supplier hosted ‘famils’ and your personal travel is encouraged. To help you manage your business while you are away we have a ‘buddy system’ that ensures you clients are looked after while you are enjoying your travel experience.
Two day courses are provided on the systems in the event that the Fine Travel systems are different to those used in the past. In addition we provide in-house training and coaching on Fine Travel sales processes and techniques to help you improve close rates and margins.
Day to day hotline and online assistance is provided to help Travel Consultants with the ‘how to’s and we encourage the sharing of information which adds to a vast knowledge base among our team.
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Sales Processes and Support
Ever thought, “I am a great Travel Consultant…when I actually have a client, but new client acquisition is hard for me?” At Fine Travel we have developed a client acquisition process which we are happy to share with you. If you can see a way to improve the process, your contribution is welcome as we strive to continually improve. In addition we offer coaching and access to experienced sales resources to help brainstorm strategies for winning and retaining clients. -
Marketing and Lead Generation
To be effective with lead generation, it takes time, systems and tools to quickly identify the right potential clients and increase your chance of making a booking. Fine Travel has made significant investments in the latest technology to assist you with both managing the client information and quickly following up on client enquiries. Fine Travel has a lead generation engine that you can leverage. All you have to do is be involved in the planning, follow-up and measurement. We do the rest. -
Home Office Flexibility
We recognise that in today’s world it is not where you do the work but how well you do the work that matters. We work to accommodate our Fine Travel Consultants work/life balance priorities and their desire for unlimited earnings potential from their home office. -
Franchise-like Broker Model
Many travel groups offer brokers a type of client or customer relationship with them but at Fine Travel we respect that each of our brokers runs their own business and is therefore a member of our Fine Travel Partner Management team. While each business has their own goals, sharing best practices and ‘having a say’ in the operation appeals to proactive, driven brokers who see the benefit in working together as partners rather than solely on an individual basis plugged into an operational support system.
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THERE HAS NEVER BEEN A BETTER TIME TO WORK FOR YOURSELF
If you are an experienced Travel Consultant we are interested in talking with you today. Our reputation for quality, value and expertise has led to a rapid increase in customer inquiries and we are currently meeting with people who are interested in becoming a self-employed Travel Consultant.
At Fine Travel, our Travel Consultants work with some of the most interesting corporate and leisure clients in New Zealand.
We are committed to making your decision to become a Fine Travel Consultant a successful one. With over 30 years in the travel industry, 20 working with travel brokers, we know that there are many perceived obstacles to going starting your own travel broker business. We have therefore developed a frequently asked questions section that may help you with your evaluation of this opportunity.
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I CAN’T WORK FOR MYSELF; I DON’T HAVE A CLIENT BASE!
When joining Fine Travel you don’t need an existing client base. We will work with you to develop a joint business plan which will cover the marketing and sales initiatives to help you establish and grow your client base. In addition we have leads that we allocate to our broker partners based on their business plan and their capacity. All you need to do is let us know you are ready to receive those leads. -
WHO WILL HELP ME WITH MARKETING?
Fine Travel has invested in the latest technology to help our travel broker partners attract new clients and retain existing clients. You will need to be involved in the planning, measurement and follow-up. We do the rest. -
WHAT ABOUT STATIONERY, BUSINESS CARDS, TICKETS WALLETS?
As a Fine Travel Consultant you will be operating under the Fine Travel brand. We will therefore provide you, at no cost, all the Fine Travel branded stationery, business cards and tickets wallets you need. -
WHAT IF I WANT TO TAKE AN AFTERNOON OFF, GO ON A HOLIDAY OR A FAMIL?
This is a common question for anyone going into business for themselves.At Fine Travel we firmly believe in maintaining a work/life balance and continuously learning. Therefore, being able to take time away to unwind or go on a ‘famil’ is very important.
At Fine Travel you will be working with a network of other Fine Travel professionals, each of whom will be in a similar position to you. When you need time away from the office we will work with you to arrange for either one of the Fine Travel employees or one of the other Fine Travel professionals to cover for you.
We also operate a central reception area where your calls can be diverted so you can be assured that all calls are being answered and dealt with as you would wish.
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WHAT ABOUT THE FINANCIAL REQUIREMENTS OF IATA AND ALL THOSE REQUIREMENTS?
By working with Fine Travel these requirements are all looked after. -
I HAVEN’T WORKED FOR MYSELF BEFORE. WHAT ABOUT THE ACCOUNTING, GST AND INCOME TAX REQUIREMENTS?
We recommend that you engage a Chartered Accountant to discuss your business obligations and answer any questions you may have. You will then be responsible for filing GST returns, paying provisional tax and filing an annual income tax return.In practice, once these obligations become routine, you will find them straight forward.
We are also more than happy to assist where we can with any business related questions.
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WE ARE HERE TO HELP YOU SUCCEED AND WILL THEREFORE DO EVERYTHING WE CAN TO HELP YOU OVERCOME ANY OBSTACLES TO YOU BECOMING A SUCCESSFUL FINE TRAVEL CONSULTANT.
