What information is collected about you and how do we use it?
Personal information collected by us may be used to:
• Plan and purchase travel arrangements
• Enter your email in our promotions
• Send promotional or marketing communications or surveys to you • Respond to your questions or suggestions
• Improve the quality of your visit to our site
• Verify your identity
• Enforce or apply the Terms and Conditions for our Professional Services
• Protect the rights, property or safety of Fine Travel, other users or others
• Conduct internal research
• Ensure that content from the Website is presented in the most effective manner for you and for your computer
• Allow you to participate in interactive features of the Website, should you choose to do so
• Notify you about changes to the Website
• Provide you with any services
• Deal with requests, complaints and other customer activities
• Provide you with technical support
• Do any other thing that you authorise
Any personal information you provide to us (via our Website or otherwise) will only be used for Fine Travel purposes or in joint promotions with a Principal. We do not sell or rent any of your personal information to any other party including any third-party joint promoters unless you have given us permission to do so. You may request to be removed from our mailing lists at any time. All our emails distributed to you will contain easy, online access to unsubscribe. We may also disclose your personal information when we believe it is appropriate for legal compliance and law enforcement, to facilitate court proceedings, to enforce our Terms and Conditions for our Professional Services and Website Terms and Conditions.
Permission for Use
Resale or disclosure of information to third parties
Fine Travel does not sell, rent, loan, trade, or lease any personal information collected by our Website, including contact forms, download requests or email lists.
A cookie is a small piece of information stored on your computer and are commonly used by website providers. Cookies help us improve your user experience when you use our website and allows us to track and target the interests of users. You will need to enable cookies to use this Site.
Fine Travel may use a third party provider or providers to collect information such as the number of visitors on our site per day and which pages they visit. We may do this using a small piece of code on each page to count and provide this information to that third party provider. We collect this information and engage third party providers to help us understand how the Site is working and how we could improve it and/or our services and to support our marketing efforts. It is not provided to third parties for the purpose of their own commercial or marketing needs.
Privacy of our email lists
Individuals join our mailing lists and are added to our email database using the forms provided on our Website. We do not sell, rent, loan, trade, or lease the addresses on our mailing lists to anyone. In addition, we configure our email software to refuse to divulge the email addresses of our list subscribers to anyone but authorized Fine Travel staff, including other list subscribers.
We strive to only send e-mails to those who want to receive them. If you would not like to receive future e-mails from us, please use the ‘unsubscribe’ link located at the bottom of our newsletter email communications.
Storage of Information
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to the Website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
Privacy Act and access to information
Any personal information that you disclose to us will be treated in accordance with the provisions of the Privacy Act 1993 (Act), so far as we are in control of the same, except that it may be supplied to Providers. We provide no warranty as to the policies of Principals and if you wish to consider the privacy policies of any Principal, you should request such information from them.
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a reasonable fee to meet our costs in providing you with details of the information we hold about you.